Privacy Policy

The privacy of your data is my priority and I aim to protect any personal data you provide in compliance with General Data Protection Regulation. The following policy document will set out how your information is collected and used:

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• All personal and clinical data I hold for you is stored electronically on an encrypted, cloud-based client management platform. I keep minimal paper records and my clinical adviser is the only other person who may have access to these files and only in the event of my death.

• I only use software where data security is fully implemented and where adherence to GDPR Compliance is confirmed in their terms and conditions.

• I will never share your information, except where a safeguarding issue concerning risk to yourself or others is indicated. In the event of confidentiality needing to be breached, this would be discussed with you beforehand.

• I will carry out an annual review of this policy to ensure that it remains compliant with current data protection legislation.

• I am an BACP accredited register (Registration number: 402231MBACP)

 

All of this will be discussed prior to our first session, however if you have any questions, please email me at info@sarah-hall.co.uk

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Why I need to process your data

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I need to process your personal data in order to provide psychotherapy and counselling services for you, including when you request information about the services available or when you begin treatment.

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This might include obtaining information from you so that I can advise you about the benefits and types of psychotherapy and counselling, as well as when you are attending regular psychotherapy and counselling sessions with me.

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I regret that I am not able to provide information and services for you without processing your data.

 

Enquiring about or starting remote therapy:

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If you enquire about online or telephone therapy, I will initially collect brief personal information about you including:

• Your full name

• Your email address / contact number

• Your location

• Your reason for seeking therapy

 

If you begin online therapy, I will also collect the following information about you:

• Further Personal Information (e,g, date of birth, postal address and emergency contact information)

• Medical Information (e.g. GP Details, Prescribed Medication)

• Sensitive Information: Details about your life, relationships and the difficulties for which you are seeking help through psychotherapy and counselling

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I need this information to be able to maintain contact with you about psychotherapy and counselling appointments and to ensure your safety and wellbeing. I also need this in order to be able to work with you appropriately.

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Your personal data will be electronically stored on an encrypted cloud-based client management platform which is password protected.

 

Your rights

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Whilst you have the right to request the removal of your personal data from my records, I am required by my professional indemnity insurer to retain your information for a period of seven years following therapy. Once the retention period has ended, your personal data will be permanently deleted and will be irretrievable.

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